Privacy Policy
Last Updated: April 28, 2025
1. Introduction
Seventh Sibling Ltd (“we,” “our,” or “us”), company number 16260333, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.seventhsibling.co.uk, use our services, or interact with our online courses.
2. Information We Collect
2.1 Information You Provide to Us:
- Name and contact information
- Business information
- Payment information
- Course enrollment details
- Communication preferences
- Feedback and survey responses
2.2 Information Automatically Collected:
- Browser type and version
- Operating system
- IP address
- Device information
- Usage data and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for:
- Providing and maintaining our services
- Processing payments and transactions
- Delivering course content and materials
- Communicating with you about our services
- Improving our website and user experience
- Analyzing usage patterns and trends
- Complying with legal obligations
4. Data Storage and Security
We implement appropriate technical and organizational security measures to protect your personal information. Your data is stored on secure servers located in the European Economic Area (EEA).
5. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
6. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.
7. Third-Party Services
We may use third-party service providers for:
- Payment processing
- Course delivery platform (iSpring LMS)
- Analytics
- Email communication
- Video content delivery (Synthesia)
These providers have their own privacy policies and handling procedures.
8. Your Rights
Under GDPR and UK data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Data portability
- Withdraw consent
9. Marketing Communications
We may send you marketing communications about our services, courses, and updates. You can opt out at any time by:
- Using the unsubscribe link in our emails
- Contacting us directly
10. Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect or maintain information from persons under 16 years of age.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
12. Contact Us
For any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Seventh Sibling Ltd Company Number: 16260333
13. Legal Basis for Processing
We process personal data on the following legal bases:
- Contract performance
- Legal obligations
- Legitimate interests
- Consent
14. International Data Transfers
When we transfer data outside the UK/EEA, we ensure appropriate safeguards are in place through:
- Standard contractual clauses
- Adequacy decisions
- Other legal transfer mechanisms
15. Data Protection Officer
While we don’t formally require a Data Protection Officer, we have appointed a data protection contact who can be reached at [email protected].